NOTE: You only need to update these settings if your mail stops working.
If your incoming or outgoing mail server settings are currently:
vmres09.auserver.com.au OR vmres10.auserver.com.au
you will need to update ONLY your incoming /outgoing mail server settings to mail.yourdomainname.com.au – do not change your username or password.
How to update your mail server settings (click the + sign below):
2. In the menu bar go to Mail > Preferences > Account Information
Change the incoming mail server to mail.yourdomainname.com.au (if you cannot edit this field and it is greyed out click here)
From the Outgoing Mail Server dropdown menu select Edit SMTP server list > select the appropriate item from the list and in the Server Name field change the server to mail.yourdomainname.com.au
Close the panel > Save > AND restart Mail
Follow this guide to update your incoming and outgoing mail servers to mail.yourdomainname.com.au
There are many different versions of Outlook – but generally you can use the guide below
- Select File > Account Settings.
- Select the email account to update.
- Change the incoming mail and outgoing mail server to mail.yourdomainname.com.au